New ways of doing business have a funny way of revealing new facts and insights. With the Opendoor Sales and Service Solution, we see those types of new insights daily. Some of the biggest “aha moments” come from organizations gaining enhanced oversight of contract teams hired to provide support services. Some Cable and Telecom companies hire outside groups to conduct field audits and QA on equipment and physical plant.
After launching Opendoor, one of our customers was surprised to learn that one of their best performing contractors maybe wasn’t performing quite as strongly as they thought. By monitoring the work of a individual contractors using GPS, they noticed that a few bad apples were accomplishing the seemingly impossible. These individuals were conducting large numbers of audits each day, only according to the GPS data from Opendoor, they were hitting each site while moving at about 60 miles an hour. After sitting down with their contractor, the bad actors were quickly addressed. The result for the company -better accuracy and reliable audits. According to the client, this one incident more than paid for their cost of the program for a year. Isn’t it time you give us a call to learn more about Opendoor?